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Empty subject and mails after importing Mbox file

  • 3 cavab
  • 1 has this problem
  • 11 views
  • Last reply by Toad-Hall

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Hi People,

I want to import a Gmail Mbox file to Mozilla Thunderbird. I have tried it on several ways:

1) Via ImportExportTools NG 2) Via a feed solution.

The Mbox file is imported correctly, but I can only see the from and date information. Unfortunately the Subject and imported email is empty.

Could someone please help me out, thanks.

Regard,

Ralph van Essen

Hi People, I want to import a Gmail Mbox file to Mozilla Thunderbird. I have tried it on several ways: 1) Via ImportExportTools NG 2) Via a feed solution. The Mbox file is imported correctly, but I can only see the from and date information. Unfortunately the Subject and imported email is empty. Could someone please help me out, thanks. Regard, Ralph van Essen

All Replies (3)

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Does the gmail mbox file have a .mbox extension? If so, remove the extension and copy the file into the Mail/Local Folders folder of the profile folder, with TB closed. Help/Troubleshooting, Profile Folder, Open Folder to open the profile. Does the folder appear under Local Folders when you restart TB?

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Thanks for your reply!

I have tried it when deleting the .mbox extension and yes it appears in the local folders after restarting TB. Unfortunately all mails and subjects are still empty. See attachment

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I've checked on google forum and located others having same issue. Some people do this on a regular basis and have suddenly noticed a problem. All reports are within the last couple of days. https://support.google.com/mail/thread/112886903/incomplete-takeout-gmail-export-missing-email-bodies?hl=en