Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Private navigation crashing

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by Tronadís

more options

Hello My private tabs sometimes abruptly disappear when I come back to the browser, even though I do not do anything unusual. I cannot discern any predictable pattern. But when I go to the crash report section in the settings, there is no record of it, I suppose because the private navigation crashed within the browser not the app itself.

Hello My private tabs sometimes abruptly disappear when I come back to the browser, even though I do not do anything unusual. I cannot discern any predictable pattern. But when I go to the crash report section in the settings, there is no record of it, I suppose because the private navigation crashed within the browser not the app itself.

Chosen solution

I never found the pages had anything remarkable, except in the last intance a few minutes ago. It was an online ping test and required localisation. So I enabled it and it went good. After the test I went to the device settings to remove the permission to Firefox (because it is a browser, nothing personal) and this probably forced the app to restart. I do not remember any such manipulation the other times, but maybe I didn't pay enough attention, so let's consider this issue closed. Thank you for answering

Read this answer in context 👍 0

All Replies (2)

more options

Hi

What page(s) are you viewing when this happens?

more options

Seçilmiş Həll

I never found the pages had anything remarkable, except in the last intance a few minutes ago. It was an online ping test and required localisation. So I enabled it and it went good. After the test I went to the device settings to remove the permission to Firefox (because it is a browser, nothing personal) and this probably forced the app to restart. I do not remember any such manipulation the other times, but maybe I didn't pay enough attention, so let's consider this issue closed. Thank you for answering