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Google messages on Firefox

  • 4 cavab
  • 1 has this problem
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  • Last reply by jonzn4SUSE

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I have installed Googles messages on Firefox and it works fine after I scan the QR code. However, when I close down Firefox and then reopen it does not remember the QR code and I must scan again to use messages even though is clicked on the "remember this device" button. How do I fix this? Betty Parrott

I have installed Googles messages on Firefox and it works fine after I scan the QR code. However, when I close down Firefox and then reopen it does not remember the QR code and I must scan again to use messages even though is clicked on the "remember this device" button. How do I fix this? Betty Parrott

Chosen solution

I switched to Win11 to verify the process and it's the same. You should clear your browser data and start the process over and you should get the prompts.

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

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Do you recall seeing these messages?

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This is a shot of the Persistent cookie, if this is removed you will have to scan the QR code. I closed the tab and reopened it with no issue, but after I cleared the cached from the browser (removing the persistent cookie) I had to rescan.

Modified by jonzn4SUSE

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I have not seen this message. Where should I look for it?

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Seçilmiş Həll

I switched to Win11 to verify the process and it's the same. You should clear your browser data and start the process over and you should get the prompts.

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox