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outgoing mail server error

  • 1 cavab
  • 1 has this problem
  • 8 views
  • Last reply by sfhowes

heeeeeeeeysteve
heeeeeeeeysteve
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I am now receiving this message when trying to send email:

“Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.telus.net was lost in the middle of the transaction. Try again.”

I can receive mail a-ok but I can no longer send. This issue started all of a sudden without any changes to my settings & seems to coincide with Thunderbird update 78.13. Last email I was able to send was Aug 14th.

Server Name: smtp.telus.net Port: 465 Authentication method: No authentication Connection Security: SSL/TLS

Thunderbird 78.13.0 Windows 10 with Windows Security

I’ve tried: - Deleting saved passwords (tried this multiple times) - Previous versions of Thunderbird & 91.03 - Different configuration settings for Outgoing Mail Server (as suggested on Thunderbird support page)

Any help?

I am now receiving this message when trying to send email: “Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.telus.net was lost in the middle of the transaction. Try again.” I can receive mail a-ok but I can no longer send. This issue started all of a sudden without any changes to my settings & seems to coincide with Thunderbird update 78.13. Last email I was able to send was Aug 14th. Server Name: smtp.telus.net Port: 465 Authentication method: No authentication Connection Security: SSL/TLS Thunderbird 78.13.0 Windows 10 with Windows Security I’ve tried: - Deleting saved passwords (tried this multiple times) - Previous versions of Thunderbird & 91.03 - Different configuration settings for Outgoing Mail Server (as suggested on Thunderbird support page) Any help?

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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Telus mail has long ago switched to gmail servers. See this topic for the correct settings:

https://support.mozilla.org/en-US/questions/1332595