Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

second (phantom!) deleted folder and trash folder issues...

  • 3 cavab
  • 2 have this problem
  • 5 views
  • Last reply by Steve

more options

I recently needed to send my Windows 10 laptop away for repair and used a slightly older reserve laptop to check my IMAP emails. Now when I am back on the repaired laptop I find a 'ghost' deleted folder (which I cannot delete) and sometimes I get an error message about a missing "trash" folder too - although I have a perfectly good trash folder and a working deleted folder... I have been into the account settings area and everything seems to be in order... I can delete the errant "deleted" folder, but when I restart Thunderbird (91.1.2 (64-bit)) the empty weird "deleted" folder comes back -- see screen grab! The reserve laptop is no longer in use. Switched off. ????

I recently needed to send my Windows 10 laptop away for repair and used a slightly older reserve laptop to check my IMAP emails. Now when I am back on the repaired laptop I find a 'ghost' deleted folder (which I cannot delete) and sometimes I get an error message about a missing "trash" folder too - although I have a perfectly good trash folder and a working deleted folder... I have been into the account settings area and everything seems to be in order... I can delete the errant "deleted" folder, but when I restart Thunderbird (91.1.2 (64-bit)) the empty weird "deleted" folder comes back -- see screen grab! The reserve laptop is no longer in use. Switched off. ????
Attached screenshots

All Replies (3)

more options

Does the folder show up in webmail too?

more options

I don't know about webmail... sorry

more options

no it does not show up in webmail