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Lost sinc

  • 3 cavab
  • 1 has this problem
  • 8 views
  • Last reply by jonzn4SUSE

vip2017
vip2017
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I forgot my password. When I reset my password, I lost all important data and passwords. I ask you to return the old password to restore synchronization. What should I do I've lost my whole life. I just didn't know about the recovery keys. This has never happened before. Please help.

I forgot my password. When I reset my password, I lost all important data and passwords. I ask you to return the old password to restore synchronization. What should I do I've lost my whole life. I just didn't know about the recovery keys. This has never happened before. Please help.

All Replies (3)

Yash R
Yash R
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I looked for similar situations and found a solution. Maybe this'll help.

https://support.mozilla.org/en-US/questions/1300003

vip2017
vip2017 Question owner
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I am asking how I can cancel password recovery. I remembered my old password. I ask that the data for synchronization be restored.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Yeah, I don't agree with the policy, but when you reset your primary password the saved data is gone.  ;-|

Warning: Resetting your Primary Password will remove all of your saved usernames and passwords.