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laptop not loading windows

  • 3 cavab
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

anzm
anzm
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My lap top is not booting into windows. I tested every thing and there still running good. How can I debugg my laptop with my new Firefox? Please help

My lap top is not booting into windows. I tested every thing and there still running good. How can I debugg my laptop with my new Firefox? Please help

All Replies (3)

anzm
anzm Question owner
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After put the power on password it stuck at this blue recovery screen. And there's nothing I can do. There some options but it doesn't go anywhere. I'm helpless. Thinking whether I should open it up and find the CMOS battery but then again I screen up the 10 months warranty. Very frastruated now can someone please help me out.

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

This does not sound like an issue with Firefox but is something that the Windows support team should be able to help you with.

FredMcD
FredMcD
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You should try asking here: https://support.microsoft.com

http://answers.microsoft.com/en-US/windows/forum/windows_10