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Printing Crash Error

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  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

ad.vitam.immortalitatem
ad.vitam.immortalitatem
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After Installing Windows 11(22000.258), Printing documents with Firefox 93.0 crashes. Printer : Canon G3900

After Installing Windows 11(22000.258), Printing documents with Firefox 93.0 crashes. Printer : Canon G3900

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Do you have other devices running a different OS to test? I don't have any issues printing in Win 11 with my Epson. Can you try in Windows Safe mode. Are you using the current version of the print driver?

Edition Windows 11 Pro Version 21H2 Installed on ‎03-‎Jul-‎21 OS build 22000.258 Experience Windows Feature Experience Pack 1000.22000.258.0


https://www.usa.canon.com/internet/portal/us/home/support/details/printers/megatank-inkjet-printers/all-megatank-inkjet-printers/g3200?tab=drivers_downloads

Modified by jonzn4SUSE

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support