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No pop-up blocked info bar

  • 2 cavab
  • 2 have this problem
  • 9 views
  • Last reply by cor-el

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Hi I'm trying to do an online course with Moodle content but am repeatedly unable to open it. I have clicked on the 'allow' option on the info bar a couple of times but the rest of the time it

doesn't come up at all. Info in your help sections says go to settings but I don't get the same menu

you are talking about so can't enter the address to be unblocked. Thanks

Hi I'm trying to do an online course with Moodle content but am repeatedly unable to open it. I have clicked on the 'allow' option on the info bar a couple of times but the rest of the time it doesn't come up at all. Info in your help sections says go to settings but I don't get the same menu you are talking about so can't enter the address to be unblocked. Thanks

All Replies (2)

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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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In Firefox 56+ the "Warn me when website try to redirect or reload the page" setting can no longer be found in Settings.

You can modify this pref on the about:config page to disable this accessibility feature.

  • accessibility.blockautorefresh = false

You can open the about:config page via the location/address bar. You can click the button to "Accept the Risk and Continue".