Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My verizon.com email addresses no longer work with Thunderbird...

  • 3 cavab
  • 1 has this problem
  • 2 views
  • Last reply by elively304

more options

I have two verizon.net email accounts. I used Thunderbird to download them to my laptop.

One email stopped working a while ago, now my other one also stopped working yesterday.

I do not have a cell phone so I can not do that 2 version account verification (or whatever it is called on aol).

I am happy to give you details if you will HELP. Laptop, Windows 10, Google Chrome, Thunderbird 91.5.1 (64-bit)

AOL has NO way online to get help unless you pay and upgrade. VERY bad customer service. They should allow emailing when people have problems.

I am thinking of dumping both AOL/Verizon and Thunderbird. TIA Elsie

I have two verizon.net email accounts. I used Thunderbird to download them to my laptop. One email stopped working a while ago, now my other one also stopped working yesterday. I do not have a cell phone so I can not do that 2 version account verification (or whatever it is called on aol). I am happy to give you details if you will HELP. Laptop, Windows 10, Google Chrome, Thunderbird 91.5.1 (64-bit) AOL has NO way online to get help unless you pay and upgrade. VERY bad customer service. They should allow emailing when people have problems. I am thinking of dumping both AOL/Verizon and Thunderbird. TIA Elsie

Modified by elively304

Chosen solution

If you log on to your aol account and select 'security', you can generate an app password. I do not think you need two-way setup.

Read this answer in context 👍 1

All Replies (3)

more options

I don't think two-step is needed. The website indicates it is not.

https://login.aol.com/account/security   Once you sign in, you can generate an app password.  Good luck.

david

more options

Seçilmiş Həll

If you log on to your aol account and select 'security', you can generate an app password. I do not think you need two-way setup.

more options

Thank you.