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Thousands of strange characters attached to emails?

  • 8 cavab
  • 1 has this problem
  • 6 views
  • Last reply by Matt

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Some emails have thousands of strange characters attached at the bottom of the email. When I click on these emails Thunderbird hangs up, only way to get out of it is to x out and restart? This started recently but not sure exactly when. Please help. Thank you.

Some emails have thousands of strange characters attached at the bottom of the email. When I click on these emails Thunderbird hangs up, only way to get out of it is to x out and restart? This started recently but not sure exactly when. Please help. Thank you.

All Replies (8)

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Are the characters preceded by -- ? That could be a signature from the sender that is not an image or html file, but a pdf or docx file.

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Most of the emails I receive with all the strange characters at the bottom of the email I can not access after the first time, or it takes several minutes for them to display and in some case when I click on them Thunderbird halts and has to be closed via a windows command? Is there a way to fix this problem? The ones I have been able to look at do begin with a ? Thank you

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Post a screenshot if you can. Snip & Sketch is part of W10.

If you can view these messages in webmail, I would just delete them from there, once read.

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Only happens on latest beta version of Thunderbird, now running Beta 97.0b3. This problem started with the last few beta versions. As a back up I have Thunderbird running on an older computer its running beta 90.0b3 and these emails display fine there, no problems at all. Problem is I need to keep these emails, it happens to various emails including emails from PayPal, see screen shot of latest Paypal email. I run a non profit and need to keep email payment records. Below is a sample

Copyright © 1999-2022 PayPal, Inc. All rights reserved. PayPal is located at 2211 N. First St., San Jose, CA 95131.

PayPal RT000397:en_US(en-US):1.0.0:f36474245c43a


?�&2��j}��mu�}��ẹ8����j۬�M5\�3�YZJ֭�ʹ�M4�M?zX�z��N�&�n��f���&E�?���o-��f���:sN?�M4�+aH�ω���W,�]|��?��(�}Ij}��m=�N<��4=$�?� �䦶����?j�Z۞�?^߮=ӏ?� �ǂ� ��(���ʹ׭<צ>NϗZ�%��q �:(3�.a�>z'=�n;?��(U_�{�$�`(���uB���j�(�;�Z�8a҄�?M�я��1?���?K?�FR�?��<[t����,$�{sF�?�?��I�`n�tX\h[��'�F���,o�W?��j���,�x?Z!!3����uTq�J�?,@��uv�1l�E��Q��pR�Th��w?��� G�ʱ�nO?聇�T?� �&��Շ7Qi�@�y�/�Z�7�?;�?�?�7)�?63��`����K��WF��)5_�;�l'����?�*�g?E�t��(� ^r���f�����Wچ�fj)\�g^�('j׬�Ov�uj�^�h���lzw^�ɭ�f���� ����ٚ�W(�ٚ��j�)��j� ��%y�&v���z?�-_j?-���r��zȠ��^��=ێ5ի)z���ם���z�&����W�`�Wچ�fj)\�gfj���,�?4K)j�Z۞�?���^r�+��5t r�,��\�g/?zy�m\��?Hu(�'���+�����?�F\Q�n�~�f*��T�?�� ?v��7�;qB��Z�?���?Ud����ې�?�LjH���??d�??~ mZ�Q��k�?([?? ��ٱ�ݭĚ��?�?\Rs6w?|��?������Z�?� �~Wk?�?��]1�����0p�+�x��@(?�>իv?D ?�?��?��^w�ޕ�^uЉ�貇�r��?���^r�+��5�?�`ڵ�n7��Ǭ��? 0��ק�<�x�??W��*'\Ą��Z�?��ؒ���z�?��ڵ���y?���\Ą��Z�?��ؒ���z�?��ڵ�?1!1r?���'�$�jc?�Ơx6�kV�??;i���D�ɀ�?�1�b�ɮ?a���0Dꐗ($?�x&�??d?I_�)��Z9w�x�B�W �v.??�^T%p#5tB�@D .�?��'?�*'E�.��"?Y�'+��?��&��_?zyٚ���w��)���j����?�?J('j۫z�h j�Z۞�?�k?����k?�t?�f���&�?��-��a�k�pۯ>~�?�}�+?����?IG??c�� ��X�ƬR:�:�}?�?!'?�1��sP��Mv��?�� �G�??�*��vڬ?�P�Ap]f|��=�t'�g?,�$�� ��eeAR?����?�0�?��0��q���<�?����e�-?ɞ����A�V�D��I�\<��ރr{?�[���iz�O�;��v��?�h�#���Z�E�?���~�&?�G^�?���v���u��v����$r���M�Ѿ��v�弌Xs�ף?׽u�����z��?��e��?�m��}to���n5�?��Ȝ��(~ԌL�������슉L���ȩ��L��?1�E ?!1�?-��`�Hp7�ם�����S(�}Ij}��m{�N;�M4�?�z+�u��#�=?z0?6��ښ��תk��.�Z(��&}�4�W���|�����^o ���u��x۟gjjkw^���h��h�G(����m^�������{�"�?��(�ם�����mL�}�%���m��]8��4�Ak�c?��?cQ@�-_j?-���r���c73 �������r�����r�DF(?Ɨ������t�?ާ�?߯j��p@?��zV���.�?���Z�֜�g��Ǭ�*'��_y�v�F��__wi����^�m8�Lm�~?�]��?Oe�?뾵S� ?�x��S?�� �?��a��?j��6�'�FG��?�`;����?JX���?Jt{'��?t�.?(6P c�R?�(?�p�.+?�,??En:?`%��?�y��$o��?�3/��� ��R?'?�?

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Does View/Repair Text Encoding have any effect? I wouldn't recommend using the beta version for important mail. It's fine to run the beta for testing, but I'd keep (and I do it myself) the release version 91 as well and run it it in its own profile.

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No, View/Repair Text Encoding does not help, tried it several times. TB locks for several minutes while it is trying but it does not help.

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I was able to downgrade to version 91.5.1, so no longer using beta version. But bad emails are still a problem. If I click on one TB halts, and I have to use windows command to x out of it. Maybe with this version I hopefully will not get anymore of the bad emails? Thanks for the help.

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On the beta mailing list I see this discussion.

The daily list identifies the issue as having started on V94

Then there is this bug https://bugzilla.mozilla.org/show_bug.cgi?id=1734157