Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox won't print on Canon TR8620 printer

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by pakloak

pakloak
pakloak
more options

I've installed a Canon TR8620 printer. It works with PC (Word, Excel, etc), but won't print Web Pages. The print dialogue box wants to send to Fax, which I don't want. If I select the regular printer, the dialogue box dims out. Canon says it's a software issue. Help!

I've installed a Canon TR8620 printer. It works with PC (Word, Excel, etc), but won't print Web Pages. The print dialogue box wants to send to Fax, which I don't want. If I select the regular printer, the dialogue box dims out. Canon says it's a software issue. Help!

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi, just to confirm, this problem is in Firefox for Windows, and not Firefox for iPhone/iPad? Assuming so, a moderator can move your question.

pakloak
pakloak Question owner
more options

Correct. Windows 10. Since posting, I tried resetting Firefox Printer Settings (Menu/Troubleshoot/Printing/Clear saved print settings), now it won't even open a Print Preview! Maybe I need to do a complete Firefox re-install?