Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Closed tabs keep reopening

  • 3 cavab
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

daniel.ihrke
daniel.ihrke
more options

Closed tabs keep reappearing, either spontaneously or on Firefox restart. Trashed the session files, emptied the trash, even restarted the computer to no avail. It will even create duplicate tabs of these same five tabs that were closed days ago. Thank you in advance for your help.

Firefox 78.15 running on mid 2007 iMac, El Capitan version 10.11.6

Closed tabs keep reappearing, either spontaneously or on Firefox restart. Trashed the session files, emptied the trash, even restarted the computer to no avail. It will even create duplicate tabs of these same five tabs that were closed days ago. Thank you in advance for your help. Firefox 78.15 running on mid 2007 iMac, El Capitan version 10.11.6

All Replies (3)

FredMcD
FredMcD
more options

You may have corrupt sessionstore [v56] sessionstore.jsonlz4 file(s). Delete all sessionstore* files and the sessionstore-backups folder.

Don't delete the files if you need to rescue any data from them, just move them out of the profile folder to some location where Firefox doesn't look for them. You can try to read out their contents using this tool: https://www.jeffersonscher.com/res/scrounger.html


Type about:support<enter> in the address box.

Under Troubleshooting Information on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show or Open Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Locate the above file. Then rename or delete it. Restart Firefox.

daniel.ihrke
daniel.ihrke Question owner
more options

Thanks for responding. Did this several times with no effect.

FredMcD
FredMcD
more options

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address box.