Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

lost all my bookmarks

  • 4 cavab
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

after 10 years of windows 10 i now have a new computer with windows 11. But i now have lost all my bookmarks.Is there a way you can help to get them all back? Any help will be appreciated...........thank you.........Franco

after 10 years of windows 10 i now have a new computer with windows 11. But i now have lost all my bookmarks.Is there a way you can help to get them all back? Any help will be appreciated...........thank you.........Franco

Modified by francocittati

Chosen solution

How did you lose the bookmarks? Did you copy the profile from the old systeem? How?

Read this answer in context 👍 0

All Replies (4)

more options

Seçilmiş Həll

How did you lose the bookmarks? Did you copy the profile from the old systeem? How?

more options

No, when i bought the new computer the engineer transferred everything on my new one which has windows 11. I don't`know what he has done or how,but i left it with him because it took few hours to transfer everything. This was done by the technical at Currys PCworld

more options

Has anyone got a solution for my problem, please?

more options

A post was flagged as Solved Problem. If the problem is not solved, please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.

francocittati said

Has anyone got a solution for my problem, please?

I suspect when the files were copied to the current system, some data did not make it.

First, let's see if your old profile is there.

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address box. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update