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Confirm Security Exception Blocking Sending/Receiving Emails

  • 3 cavab
  • 1 has this problem
  • 7 views
  • Last reply by christ1

roghil21
roghil21
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I recently received this when trying to open Thunderbird:

You are about to override how Thunderbiird identifies this site. Legitimate banks, stores and other public sites will not ask you to do this.

Location: maul.aussiebb.com.au587 Get Certificate View

Confirm Security Exception Then this: This site attempts to identify itself with invalid information. Wrong stie. The certificate belongs to a different site, which could mean that someone is trying to impersonate this site. Both of my email addresses are affected.

I have to use my online webmail to send and receive emails, also my laptop is not affected.

I recently received this when trying to open Thunderbird: You are about to override how Thunderbiird identifies this site. Legitimate banks, stores and other public sites will not ask you to do this. Location: maul.aussiebb.com.au587 Get Certificate View Confirm Security Exception Then this: This site attempts to identify itself with invalid information. Wrong stie. The certificate belongs to a different site, which could mean that someone is trying to impersonate this site. Both of my email addresses are affected. I have to use my online webmail to send and receive emails, also my laptop is not affected.

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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and what server is identified in the certificate? Your hosting provider perhaps? In which case you might want to allow the exception.

roghil21
roghil21 Question owner
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It could not find a server, but just this: mail.aussiebb.com.au:110 and you click yes and this is the result: This site attempts to identify itself with invalid information. No information available.

christ1
christ1
  • Top 25 Contributor
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Inspect the certificate - see the attached screenshot for instructions.

Who's the issuer of the cert, and what's the cert's subject (Issued To)?

Please post a screenshot of the Certificate Viewer window with the above information visible. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

Modified by christ1