Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

"This file contains a virus or malware." download popup won't go away

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by Pat H

Pat H
Pat H
more options

Firefox version: 102.0 (64-bit) System: Windows 10 21H2

I recently downloaded a file that may have had some sort of virus or malware. The file came up negative in Windows Defender and Malwarebytes but I deleted it anyways; however, I still get a download popup every time I open Firefox telling me that "This file contains a virus or malware." I've cleared the download library and browser history (cookies, cache, etc.) but I still get the popup from the Firefox.

Is there any known fix for this? Thanks!

Firefox version: 102.0 (64-bit) System: Windows 10 21H2 I recently downloaded a file that may have had some sort of virus or malware. The file came up negative in Windows Defender and Malwarebytes but I deleted it anyways; however, I still get a download popup every time I open Firefox telling me that "This file contains a virus or malware." I've cleared the download library and browser history (cookies, cache, etc.) but I still get the popup from the Firefox. Is there any known fix for this? Thanks!

Chosen solution

Fixed. I refreshed Firefox and that seemed to fix the issue. I should also note that by "popup" in my initial post, I meant the Firefox download notification.

Read this answer in context 👍 0

All Replies (1)

Pat H
Pat H Question owner
more options

Seçilmiş Həll

Fixed. I refreshed Firefox and that seemed to fix the issue. I should also note that by "popup" in my initial post, I meant the Firefox download notification.

Modified by Pat H