Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Inbox change since update to 102.1.2

  • 2 cavab
  • 0 have this problem
  • 6 views
  • Last reply by fruitman

more options

I have four individual accounts which were all listed in a combined inbox as well as individual account inboxes. After the update to 102.1.2, the unified inbox only contains emails from one of the accounts. The other accounts are still listed individually. Is there any way to fix the unified inbox so it includes all the accounts again?

I have four individual accounts which were all listed in a combined inbox as well as individual account inboxes. After the update to 102.1.2, the unified inbox only contains emails from one of the accounts. The other accounts are still listed individually. Is there any way to fix the unified inbox so it includes all the accounts again?

Chosen solution

No guarantees, but try this: - turn unified view OFF - exit thunderbird - open profile with Windows File Explorer - locate Mail folder - delete 'smart mailboxes' to recycle bin (or rename if you're cautious) - restart thunderbird - turn unified view ON

Read this answer in context 👍 1

All Replies (2)

more options

Seçilmiş Həll

No guarantees, but try this: - turn unified view OFF - exit thunderbird - open profile with Windows File Explorer - locate Mail folder - delete 'smart mailboxes' to recycle bin (or rename if you're cautious) - restart thunderbird - turn unified view ON

more options

David - thank you very much - worked