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Lost my settings after update

  • 2 cavab
  • 0 have this problem
  • 1 view
  • Last reply by Wayne Mery

Andy
Andy
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Just updated to 91.12.0 version and lost all my settings, accounts, filters and so on ... How can I restore them, or can I go back to previous version so I can do a backup and hopefully use it with the new version?

Just updated to 91.12.0 version and lost all my settings, accounts, filters and so on ... How can I restore them, or can I go back to previous version so I can do a backup and hopefully use it with the new version?

All Replies (2)

david
david
  • Top 10 Contributor
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They may still be there. If Thunderbird starts with the email wizard, skip it, click the Home tab, right-click and select 'menu bar' and then click help>moretroubleshootinginformation, scroll down to profiles, click 'about:profiles' and see if your profile is listed.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Andy, Did you find your profile?