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Can't access certain website

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  • Last reply by cor-el

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Since the last update of Firefox I cannot log into my Disney vacation club website. I can when using microsoft edge. I have webroot secure anywhere v9.0.32.58 and it does not stop the page in Microsoft edge. The disney webpage address is https://disneyvacationclub.disney.go.com/

Since the last update of Firefox I cannot log into my Disney vacation club website. I can when using microsoft edge. I have webroot secure anywhere v9.0.32.58 and it does not stop the page in Microsoft edge. The disney webpage address is https://disneyvacationclub.disney.go.com/

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You can check for issues with Total Cookie Protection.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

See also: