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Thunderbird mail sound issue

  • 3 cavab
  • 0 have this problem
  • 2 views
  • Last reply by rgstubbsjr

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I have a program that runs in the background on my machine that periodically copies a random .wav file and renames it mailcall.wav. My Thunderbird sound option is set to play the mailcall.wav file when mail is delivered. It worked for a short period, less than a day, then stopped playing the file. Pushing the "play" button fails to play the mailcall.wav file. Playing mailcall.wav with media player works. In fact, every "mail" wav that was copied and renamed to "mailcall.wav" will no longer play in Thunderbird when selected as the mail sound, but they play fine when played with media player. Other files also play just fine. I can see no weirdness in the file properties for the wav files. I have not encountered this problem on any other mail program. Any ideas?

I have a program that runs in the background on my machine that periodically copies a random .wav file and renames it mailcall.wav. My Thunderbird sound option is set to play the mailcall.wav file when mail is delivered. It worked for a short period, less than a day, then stopped playing the file. Pushing the "play" button fails to play the mailcall.wav file. Playing mailcall.wav with media player works. In fact, every "mail" wav that was copied and renamed to "mailcall.wav" will no longer play in Thunderbird when selected as the mail sound, but they play fine when played with media player. Other files also play just fine. I can see no weirdness in the file properties for the wav files. I have not encountered this problem on any other mail program. Any ideas?
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TB requires that the sound file is the standard 16 bit, 44kHz, 2-channel, wav format. Most media players will play almost any file, and some can convert non-standard wav, mp3 etc. to the standard wav format.

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The files all play, once. If I rename the file, Thunderbird will no longer play them. Nothing has changed except the name. Example: mail1.wav plays. Renamed to mailcall.wav Thunderbird will no longer play it. BTW: This program been used and has worked on every operating system since OS2, and on dozens of mail programs including Evolution, and Lotus Note.

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Still broken.