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Thunderbird is empty

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  • 1 has this problem
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  • Last reply by Wayne Mery

Rolf
Rolf
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After installing the 102.2.2 update, Thunderbird went blank. It shows nothing. I can't see my folders or email. Updated to 102.3.0 and had the same problem. Nothing is visible in Thunderbird. What should I do?

Rolf

After installing the 102.2.2 update, Thunderbird went blank. It shows nothing. I can't see my folders or email. Updated to 102.3.0 and had the same problem. Nothing is visible in Thunderbird. What should I do? Rolf
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Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Is it better started in Troubleshoot mode? https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

If not, shut down Thunderbird, in your Thunderbird profile rename folderCache.json and folderTree.json to <name>.json.old

Is it better?