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Lost all emails, folders, addresses upgrading to 102.3.1 on Mac OS

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  • Last reply by ajexpress

ajexpress
ajexpress
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Upgraded to Thunderbird 102.3.1 on Mac. EVERYTHING disappeared . . . emails, folders, addresses, stored emails . . . there was nothing there when Thunderbird restarted.

HELP

Upgraded to Thunderbird 102.3.1 on Mac. EVERYTHING disappeared . . . emails, folders, addresses, stored emails . . . there was nothing there when Thunderbird restarted. HELP

All Replies (2)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Go to Help > More Troubleshoot mode > about:profiles What profile names do you see there, and which one is shown as "in use"?

ajexpress
ajexpress Question owner
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x57lthc5.default-release ... shows as the default profile in use

w9c32ssz.default & epzqqizo.default-release-1 ... both show up below the "in use" profile, marked not default profile