Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Lost Synced Data After Password Reset

  • 1 cavab
  • 0 have this problem
  • 1 view
  • Last reply by Paul

Jose Garcia
Jose Garcia
more options

Hello there, so after forgetting my password and resetting it, I lost all my synced data previously, including passwords, bookmarks, and settings. Is there a way to get that back?

Hello there, so after forgetting my password and resetting it, I lost all my synced data previously, including passwords, bookmarks, and settings. Is there a way to get that back?

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi Jose

Unless you have that data on your other device or in a backup of your Firefox profile, it will not be possible to recover it.

Firefox Sync deletes data in transit between devices when the password is changed as a security measure to protect your data in transit from interception by malicious third parties.