Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Unable to sign in to my account on a computer

  • 1 cavab
  • 0 have this problem
  • 1 view
  • Last reply by Dropa

sharkwizarddude
sharkwizarddude
more options

When I try to sign in with my email, it tells me: "Primary account email required for sign-in." But I'm signing into my account with my primary email, I checked, since I can still sign in on my iPhone. I don't know how I'll be able to get back into my account, please help.

Note: It's been an issue for months and only happened after I changed my primary account email.

When I try to sign in with my email, it tells me: "Primary account email required for sign-in." But I'm signing into my account with my primary email, I checked, since I can still sign in on my iPhone. I don't know how I'll be able to get back into my account, please help. Note: It's been an issue for months and only happened after I changed my primary account email.

All Replies (1)

Dropa
Dropa
more options

Where the other devices logged out when you updated the password? Maybe the devices were still logged in and prevented the password change.