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Unable to download email from Xfinity

  • 2 cavab
  • 1 has this problem
  • 5 views
  • Last reply by tedriggs

tedriggs
tedriggs
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When I try to get my emails on Xfinity, I get the following message which is displayed in a dialog box:

"The RETR command did not succeed. Error retrieving a message. Mail server mail.comcast.net responded: Message 343 expunged."

Any suggestions would be appreciated Thanks, Ted

When I try to get my emails on Xfinity, I get the following message which is displayed in a dialog box: "The RETR command did not succeed. Error retrieving a message. Mail server mail.comcast.net responded: Message 343 expunged." Any suggestions would be appreciated Thanks, Ted

All Replies (2)

david
david
  • Top 10 Contributor
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You and another comcast user posted the same concern within minutes of each other. You are experiencing a server error. My suggestion is to log onto webmail and review messages there, as one or more may be corrupt.

tedriggs
tedriggs Question owner
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David, Thanks for your response. A couple hours ago with no action on my part, I started receiving my email. Ted