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ENO from Capital One

  • 2 cavab
  • 0 have this problem
  • 27 views
  • Last reply by cor-el

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I am having trouble with the ENO extension when I use Firefox. I click on the extension and it just spins and spins and spins. I have contacted Capital One about this at least six times. Every time I do I am told that it is working fine. I might be told to reboot, clear cache, etc. It might work once but then stops working.

When I use it on Chrome it always works fine. Every time. If I don't remember before I start a credit card transaction and use Firefox I end up when it is the time to use ENO and it does not work. Then I have to start over.

How can I get Capital One to put in some work on this? Can you help? I don't think ENO should be available for Firefox since it works so poorly.

Thanks

Jim Anderson [removed email from public]

I am having trouble with the ENO extension when I use Firefox. I click on the extension and it just spins and spins and spins. I have contacted Capital One about this at least six times. Every time I do I am told that it is working fine. I might be told to reboot, clear cache, etc. It might work once but then stops working. When I use it on Chrome it always works fine. Every time. If I don't remember before I start a credit card transaction and use Firefox I end up when it is the time to use ENO and it does not work. Then I have to start over. How can I get Capital One to put in some work on this? Can you help? I don't think ENO should be available for Firefox since it works so poorly. Thanks Jim Anderson [removed email from public]

Modified by James

All Replies (2)

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See if it works in Developer Edition. You might need to create a new profile or refresh your existing one.

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