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Thunderbird 115.1.1 will not update or allow me to update email password

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  • 0 have this problem
  • 25 views
  • Last reply by david

jumblejim
jumblejim
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I changed my password on my email server (ATT), and all of my devices send and receive emails just fine, EXCEPT for my PC which uses Thunderbird. I have followed the instructions for updating the password multiple times, and also confirmed that the password is correct. Yet any time I try to send/receive email on my account in Thunderbird, I get a notification that my password isn't working. Is there a fix for this, beyond following the Help instructions over and over, ad infinitum?

I changed my password on my email server (ATT), and all of my devices send and receive emails just fine, EXCEPT for my PC which uses Thunderbird. I have followed the instructions for updating the password multiple times, and also confirmed that the password is correct. Yet any time I try to send/receive email on my account in Thunderbird, I get a notification that my password isn't working. Is there a fix for this, beyond following the Help instructions over and over, ad infinitum?

All Replies (1)

david
david
  • Top 10 Contributor
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This may help: AT&T accounts require a secure mail key for TB instead of the account password.

https://www.att.com/support/article/dsl-high-speed/KM1010523/ https://www.att.com/support/article/email-support/KM1240308/