Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Filters don't work on gmail accounts

  • 1 cavab
  • 0 have this problem
  • 5 views
  • Last reply by Matt

more options

I have accounts with a variety of carriers (Outlook, Gmail, Smartmail, GMX, etc.) All of my filters seem to work great EXCEPT those on Gmail where there is an All Mail box. On these accounts, Thunderbird transfers incoming mail directly to the All Mail box- but not ALL of the mail. Some of the messages manage to get grabbed by the filters and manipulated correctly. THIS ONLY HAPPENS WITH GMAIL ACCOUNTS

As best as I can tell, I cannot set up filters to affect the All Mail box - only the main Inbox.

Help

Thunderbird Version: 115.2.3 (64-bit) Windows 10 Pro Version: 22H2 OS Build 19045.3488 (64 Bit)

I have accounts with a variety of carriers (Outlook, Gmail, Smartmail, GMX, etc.) All of my filters seem to work great EXCEPT those on Gmail where there is an All Mail box. On these accounts, Thunderbird transfers incoming mail directly to the All Mail box- but not ALL of the mail. Some of the messages manage to get grabbed by the filters and manipulated correctly. '''THIS ONLY HAPPENS WITH GMAIL ACCOUNTS''' As best as I can tell, I cannot set up filters to affect the All Mail box - only the main Inbox. Help Thunderbird Version: 115.2.3 (64-bit) Windows 10 Pro Version: 22H2 OS Build 19045.3488 (64 Bit)

All Replies (1)

more options

All Mail is really a furphy as far as being an imap folder. It is literally what it says on the label "all your mail in that account" The best advice I can give you for it is to unsubscribe from it. Right click the folder and unsubscribe you will not longer see it so not be bothered by the fact you can't move around mail from the folder that must contain everything.

You might want to read about some of the particularities of gmail in the support documents instead of assuming here https://support.mozilla.org/en-US/kb/thunderbird-and-gmail