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Emails aren't coming through

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  • Last reply by Matt

contact957
contact957
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I am trying to set up MailerLite for my website email list. Whenever I send the verification email from MailerLite, it doesn't reach my inbox for my custom domain email (hosted on Thunderbird). I've sent emails from MailerLite to other emails, no problem. I've sent emails to my inbox, no problem. Do you have any suggestions for why MailerLite isn't communicating with my custom domain email? Thanks!

I am trying to set up MailerLite for my website email list. Whenever I send the verification email from MailerLite, it doesn't reach my inbox for my custom domain email (hosted on Thunderbird). I've sent emails from MailerLite to other emails, no problem. I've sent emails to my inbox, no problem. Do you have any suggestions for why MailerLite isn't communicating with my custom domain email? Thanks!

All Replies (1)

Matt
Matt
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That is probably something to do with the way your host manages SPAM. It will not have anything to do with Thunderbird as it will download and mail that arrives on the server for the account. Have you checked your spam/junk folder?