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authentication cookie missing for <1% of firefox users

  • 3 cavab
  • 4 have this problem
  • 54 views
  • Last reply by zeroknight

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On our online application we are facing with some strange behavior for a small percentage of our firefox users (<1%).

When doing oauth2 authorization, after generation of the authentication token we redirect to another platform but we are detecting that for a small percentage of Firefox the cookie (my_auth_cookie) with the auth token is not present.



GET: https://www.mywebsite.com/application/login Response:

new location https://www.mywebsite.com/otherapplication/redirect


set-cookie: my_auth_cookie expires=Mon, 04 Dec 2023 13:49:15 GMT; domain=.mywebsite.com; path=/; secure; samesite=lax; httponly


      2. GET https://www.mywebsite.com/otherapplication/redirect
          Set-cookie: mycookie: value
          Host: www.mywebsite.com


In cookie tab I see my_auth_cookie (value: xxxx, domain: .mywebsite.com, expires: Mon, 04 Dec 2023 13:49:15 GMT, httponly: checked, secure: checked,SameSite: Lax, partitionkey: empty, Priority: medium



I’ve tried to replicate but without success (with multiple extensions, including multi-account containers), with multiple configurations of Total Cookie Protection.

Again, this only seems to be happening to a very limited number of firefox users but for these, it happens 100% of the time. We see it occurring for versions 119 and 120 but now and then for older versions.

Feedback reports no extensions&addons.


Any ideas on what we could be dealing with? Any help would be greatly appreciated.

On our online application we are facing with some strange behavior for a small percentage of our firefox users (<1%). When doing oauth2 authorization, after generation of the authentication token we redirect to another platform but we are detecting that for a small percentage of Firefox the cookie (my_auth_cookie) with the auth token is not present. GET: https://www.mywebsite.com/application/login Response: new location https://www.mywebsite.com/otherapplication/redirect set-cookie: my_auth_cookie expires=Mon, 04 Dec 2023 13:49:15 GMT; domain=.mywebsite.com; path=/; secure; samesite=lax; httponly 2. GET https://www.mywebsite.com/otherapplication/redirect Set-cookie: mycookie: value Host: www.mywebsite.com In cookie tab I see my_auth_cookie (value: xxxx, domain: .mywebsite.com, expires: Mon, 04 Dec 2023 13:49:15 GMT, httponly: checked, secure: checked,SameSite: Lax, partitionkey: empty, Priority: medium I’ve tried to replicate but without success (with multiple extensions, including multi-account containers), with multiple configurations of Total Cookie Protection. Again, this only seems to be happening to a very limited number of firefox users but for these, it happens 100% of the time. We see it occurring for versions 119 and 120 but now and then for older versions. Feedback reports no extensions&addons. Any ideas on what we could be dealing with? Any help would be greatly appreciated.

All Replies (3)

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Hi, thank you for your reply. We tried multiple configurations of total cookie protection and could not replicate. Feedback from clients is that no specific configurations were used - so we are assuming default values.

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Defaults can vary due to rollouts, you can see active ones by visiting about:studies.