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android sync and save data does not appear

  • 2 cavab
  • 4 have this problem
  • 63 views
  • Last reply by dalejanus

dalejanus
dalejanus
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i have a mozilla account. I am pretty sure I am logged in on both desktop, laptop and android.

no matter what I do, the "sync and save data"option on android does not appear. when I view the qr code on my android galaxy a14 5g android version 13 it takes me to the google play store where my choices are open or uninstall. when I tap open, it asks "do you want to leave firefox?". google play screen re-appears. 2nd time I tap to open, it just displays the url and android browser is blank. mzl.la/3NDxAIS

how can I sync my android version 121.1.0 to my desktop?

i have a mozilla account. I am pretty sure I am logged in on both desktop, laptop and android. no matter what I do, the "sync and save data"option on android does not appear. when I view the qr code on my android galaxy a14 5g android version 13 it takes me to the google play store where my choices are open or uninstall. when I tap open, it asks "do you want to leave firefox?". google play screen re-appears. 2nd time I tap to open, it just displays the url and android browser is blank. mzl.la/3NDxAIS how can I sync my android version 121.1.0 to my desktop?

All Replies (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

When you open the Firefox for Android menu, do you see your name or email address a this top of the list when you select Settings?

dalejanus
dalejanus Question owner
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yes, my email address is under account, first item in settings.