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Lost my passwords after reinstall

  • 6 cavab
  • 2 have this problem
  • 1 view
  • Last reply by TyDraniu

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Samsung Galaxy S9 plus.

I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords?

I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages .

Help!!

Samsung Galaxy S9 plus. I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords? I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages . Help!!

All Replies (6)

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Hi

Have you previously synced your passwords to Firefox on a different device using Firefox Sync?

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No, I never did that.

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No, I never did that. Is that fatal?

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Hi

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

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No, I never used Sync. I am the person who needs to recover my saved passwords after having uninstalled then reinstalled Firefox.

Problem explained in the first post in this thread.

Are these saved passwords recoverable?

HELP!!

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I don't think that user data on Firefox for Android can survive reinstalling.