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Deleting incoming messages

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Hi, For some time now, when I delete incoming messages, they are not deleted, they are crossed out. I have an inbox full of crossed out and not crossed out messages. They do not go to the Trash. Can you help me? Thank you, Angel

Hi, For some time now, when I delete incoming messages, they are not deleted, they are crossed out. I have an inbox full of crossed out and not crossed out messages. They do not go to the Trash. Can you help me? Thank you, Angel
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Hola Es una cuenta gmail? Saludos