Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Receiving e-mails

  • 1 cavab
  • 0 have this problem
  • 1 view
  • Last reply by david

more options

Greetings: This is the third time that I am contacting you about not being able to receive any e-mails. Thunderbird is the only one that I use and haven't been able to receive any new e-mails for the past week or so. You notified me that my account had been compromised or words to that effect, and that I needed to create a new password. I did this(with a bit of difficulty) and still have no new e-mails coming in to this account. I did try to SEND an e-mail out, and at first it stopped me for my NEW password. I gave it, and it then allowed the e-mail to go out just fine. I sent one or two more since then and they too seemed to have worked fine. For some unknown reason though, I STILL am NOT receiving any new e-mails. Can you please help me with this problem? NOTE: As I am STILL NOT able to receive any e-mails, would it be possible for you to send me any possible solution for this problem via my regular USPS mailing address? David Beard [removed address info from public support forum] Thanks much for any help you can supply.

Greetings: This is the third time that I am contacting you about not being able to receive any e-mails. Thunderbird is the only one that I use and haven't been able to receive any new e-mails for the past week or so. You notified me that my account had been compromised or words to that effect, and that I needed to create a new password. I did this(with a bit of difficulty) and still have no new e-mails coming in to this account. I did try to SEND an e-mail out, and at first it stopped me for my NEW password. I gave it, and it then allowed the e-mail to go out just fine. I sent one or two more since then and they too seemed to have worked fine. For some unknown reason though, I STILL am NOT receiving any new e-mails. Can you please help me with this problem? NOTE: As I am STILL NOT able to receive any e-mails, would it be possible for you to send me any possible solution for this problem via my regular USPS mailing address? David Beard [removed address info from public support forum] Thanks much for any help you can supply.

Modified by James

All Replies (1)

more options

Are you receiving error messages? If so, please share the complete message.

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.