Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird problem with PDF

  • 1 cavab
  • 2 have this problem
  • Last reply by Matt

Kuba Głowacki
Kuba Głowacki
more options

Hello.

I have a problem with Thunderbird in the latest version; it doesn't open some PDF files that are in attachments. The file is not empty, it has the correct size, but when opened through the preview in Thunderbird, it is empty. However, after saving and opening it with Acrobat Reader, there is a message that the file is corrupted or poorly decoded.

The problem started occurring a few days ago.

Hello. I have a problem with Thunderbird in the latest version; it doesn't open some PDF files that are in attachments. The file is not empty, it has the correct size, but when opened through the preview in Thunderbird, it is empty. However, after saving and opening it with Acrobat Reader, there is a message that the file is corrupted or poorly decoded. The problem started occurring a few days ago.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

My guess is you have an issue with your antivirus. They are prone to corrupting PDF files when they are downloaded unfortunately.

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.