Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Disable CrashReporter

more options

I have had Firefox installed as a backup browser on Windows 10 Home Edition. Due to some strange and possibly non-resolvable issue, I keep having a problem with the Crash Reporter popping up stating that Firefox has crashed, even when Firefox has not been running *at all*. I updated to the latest version of Firefox; this resolved the problem for a few weeks but then Crash Reporter started popping up again. I might mention that when I do actually run Firefox, it comes up and runs fine, with no problem or crashing. I would like to know if there is some relatively simple way to disable the Crash Reporter itself from coming up.

I have had Firefox installed as a backup browser on Windows 10 Home Edition. Due to some strange and possibly non-resolvable issue, I keep having a problem with the Crash Reporter popping up stating that Firefox has crashed, even when Firefox has not been running *at all*. I updated to the latest version of Firefox; this resolved the problem for a few weeks but then Crash Reporter started popping up again. I might mention that when I do actually run Firefox, it comes up and runs fine, with no problem or crashing. I would like to know if there is some relatively simple way to disable the Crash Reporter itself from coming up.

All Replies (4)

more options

Hi Michael, when you install Firefox, it creates a task to check for updates invisibly in the background. Maybe that is what is crashing? As a test, start Firefox, go to the Settings page, and uncheck the box for "When Firefox is not running" and see whether that helps. You also could go into the Windows Task Scheduler and disable the task, if changing the setting in Firefox isn't enough.

(I can't recall whether there is a setting to stop showing the crash reporter.)

Helpful?

more options

I suspected something like that was going on. I think your suggestion will stop the Crash Reporter from popping up. One other question: For complicated reasons I'm using the Firefox 128 Portable Version, which is essentially the same as the regular installed version. However, even though it will give a notice that a newer version is available, it can't update itself in the Portable environment. To update I have to download a .PAF file and install it through the Portable Apps shell. Is there any way, maybe through the About:Config settings, to stop Firefox from checking for updates altogether? Or is that just not possible?

Helpful?

more options

Firefox does not have an internal setting to block update checks. There are preferences that should space out the timing of either checks or reminders or both. I haven't experimented with those. Maybe I should right now since I am getting reminders about 128.0.2. If I can find them...

Helpful?

more options

Let me know if you would what you find out concerning timing of checks or reminders. Setting those to maximum interval would be better than nothing.

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.