Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I click on any message, another message appears

diegodad
diegodad
more options

When I click on any message, another (unrelated) message appears in the lower pane. The message that appears is always the same message; it is from hello@genomelink.io. The correct subject and sender appear OK in the upper pane; it's just the full message in the lower pane that is weird. This happens with most messages, but a few do appear correctly.

When I click on any message, another (unrelated) message appears in the lower pane. The message that appears is always the same message; it is from hello@genomelink.io. The correct subject and sender appear OK in the upper pane; it's just the full message in the lower pane that is weird. This happens with most messages, but a few do appear correctly.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Sounds like the index files is out of synch with your actual data storage file. Try:

  • Right click on folder and select 'Properties'
  • Click on 'Repair Folder'
  • Click on 'OK'

Please note: One of the main reasons for index to get out of synch with mbox file is due to Anti-Virus type products which may scan files and attempt to fix. Another reason maybe a lack of maintenance eg: compacting of folders.

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.