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jumping screen

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  • Last reply by sfhowes

Robert Swenson
Robert Swenson
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I am using Thunderbird version 128.3.1 esr Every time I view an email in the preview pane and start to scroll down, the preview screen jumps back to the top of the email. This happens at least once, and several times in a few emails. Does anyone have an idea what is causing this and/or how to correct it?

I am using Thunderbird version 128.3.1 esr Every time I view an email in the preview pane and start to scroll down, the preview screen jumps back to the top of the email. This happens at least once, and several times in a few emails. Does anyone have an idea what is causing this and/or how to correct it?

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Yes. It appears one of my add-ons is causing the problem. Now all I need to do is go through them and figure out which one. Thanks.

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sfhowes
sfhowes
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Does the same thing happen in safe/troubleshoot mode (hold Shift when launching TB)?

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Robert Swenson
Robert Swenson Question owner
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Seçilmiş Həll

Yes. It appears one of my add-ons is causing the problem. Now all I need to do is go through them and figure out which one. Thanks.

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sfhowes
sfhowes
  • Top 10 Contributor
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If by 'Yes' you mean the jumping screen happens in safe mode, then it can't be caused by an add-on, since add-ons are disabled in safe mode. If you mean that the problem disappears in safe mode, it's possibly caused by an add-on, or more likely by hardware acceleration being enabled in normal mode (it's disabled in safe mode).

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Sual ver

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