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infiltrated email

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hi, every few days we keep getting all of our emails come through witha picture on them , no writing or sender info this has been happening for months also no' from or to or subjest ' shown when the email is open -

see picture below -

there seems to be some kind of spam/virus that has ifiltrated all of our website incoming emails.....

please help with identifying and resolving the problem as we can't read customer emails or print orders!

we use several emails which come through on to the same inbox ,these are -


pretty sure the problem is affecting 2 emails

if reading these same emails on imap shown on windows mail we do not have a problem at all but we much prefer using thunderbird!!!!

please help!

thanks

hi, every few days we keep getting all of our emails come through witha picture on them , no writing or sender info this has been happening for months also no' from or to or subjest ' shown when the email is open - see picture below - there seems to be some kind of spam/virus that has ifiltrated all of our website incoming emails..... please help with identifying and resolving the problem as we can't read customer emails or print orders! we use several emails which come through on to the same inbox ,these are - pretty sure the problem is affecting 2 emails if reading these same emails on imap shown on windows mail we do not have a problem at all but we much prefer using thunderbird!!!! please help! thanks
Attached screenshots

Modified by info12009

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