Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email signature changes size

more options

We have some problems with our email signature (HTML). When we attached it and send our emails, it looks good. But when we reply on some emails our images in the signature gets really big. We have checked the DPI (72) and the code looks fine. Do you have any solution on this?

Thanks

We have some problems with our email signature (HTML). When we attached it and send our emails, it looks good. But when we reply on some emails our images in the signature gets really big. We have checked the DPI (72) and the code looks fine. Do you have any solution on this? Thanks

All Replies (1)

more options

Did you create the original HTML file using the Thunderbird Write new message window and then 'File' > Save as' > File and choose html file extension? Did you save the file to desktop or suitable location like ...My Documents/'Tbird Sig' folder? The image you include in signature - is that image also stored on computer in eg: 'My Documents/'Tbird Sig' folderfolder ?

Confirm it always looks ok when you are creating a new email to send. Does it always look like a large image in a Reply OR only sometimes or only when replying to certain people ?

When you 'Reply' - Is the content of the email you are replying to included in new reply email? Is your Reply (the text you write) above the content of reply email and is signature below your typed section OR appended at the very bottom - below everything and is there a -- separator just before the signature ?

Images of what you expect and what you are getting would help.

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.