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Hard Drive Crash and Email+ Data Recovery

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  • Last reply by david

Rik Lawrence
Rik Lawrence
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I had a hard drive crash and along with that went my email, address book and history data. I had the hard drive replaced and then installed Thunderbird. I also bought a Sabrent recovery unit and found that a lot of data was still intact on the old drive using the recovery hardware. What folders/titles am I looking for in the old hard drive pertaining to Thunderbird and can I merge (not over write) those into the new Thunderbird program on the new hard drive? What’s the procedure? Thanks

I had a hard drive crash and along with that went my email, address book and history data. I had the hard drive replaced and then installed Thunderbird. I also bought a Sabrent recovery unit and found that a lot of data was still intact on the old drive using the recovery hardware. What folders/titles am I looking for in the old hard drive pertaining to Thunderbird and can I merge (not over write) those into the new Thunderbird program on the new hard drive? What’s the procedure? Thanks

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david
david
  • Top 10 Contributor
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Here is what I respond when asked how to transfer from one PC to another. I think it may apply here IF you have located the c:\users\<yourid>\appdata\roaming\thunderbird folder. If you do NOT have the thunderbird folder, let me know and I'll provide other steps.

Here is the link for moving a profile in Windows when installed in default location: 

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

here is the info in brief steps:

  1. ensure thunderbird is not running on old machine
  2. enter %appdata% in search window on task bar and press Enter key
  3. this should open windows file explorer in Appdata\roaming folder
  4. highlight the Thunderbird folder and copy to external media
  5. ensure thunderbird is installed on second computer and NOT running
  6. enter %appdata% in search window on task bar and press Enter key
  7. you should be in Appdata\roaming folder , copy&paste the exported Thunderbird folder there. This may prompt to overwrite an existing folder of same name. allow it
  8. start thunderbird and all should be there

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