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Firefox refuses to work for certain websites; what to do?

  • 2 cavab
  • 1 has this problem
  • Last reply by Sue

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I keep experiencing this problem with different websites: Safari works, Firefox doesn't.

Sample: I turned out the enhanced tracking protection, Privacy is set to Standard for

https://search.ccb.state.or.us/search/default.aspx

I entered valid license numbers (230880, 239798). Firefox displays NOTHING, no error message. Safari displays the relevant info.

Why is this and what should I do if I want to continue using Firefox? Thanks.

I keep experiencing this problem with different websites: Safari works, Firefox doesn't. Sample: I turned out the enhanced tracking protection, Privacy is set to Standard for https://search.ccb.state.or.us/search/default.aspx I entered valid license numbers (230880, 239798). Firefox displays NOTHING, no error message. Safari displays the relevant info. Why is this and what should I do if I want to continue using Firefox? Thanks.

All Replies (2)

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Show us what you're getting. It works for me. see screenshot What OS? What version of Firefox? Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Helpful?

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Thanks for trying to help. There is nothing I can show because zero happens when I enter a legitimate license number. The OS is Sonoma 14.5. Firefox is 131.0.2. I am sorry, but I am not a technical person and based on similar exercises in the past I just wasted time trying to do things that I don't understand and didn't help.

Since it works for you (thanks for trying it), I will use Safari.

Helpful?

Sual ver

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