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junk mail selection

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  • Last reply by david

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Why doesn't selecting junk hold? I get over 100 emails every day - 99% are junk but I have to reselect junk every time. Used to be once a sender was marked junk it came every time as junk and I could just select "remove junk" and all those messages would go away in one click.

Why doesn't selecting junk hold? I get over 100 emails every day - 99% are junk but I have to reselect junk every time. Used to be once a sender was marked junk it came every time as junk and I could just select "remove junk" and all those messages would go away in one click.

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The junk feature is often assumed to be a whitelist/blacklist function, but it is not. Marking a message from a sender as junk does not place the sender into a blacklist, as Thunderbird uses an algorithm to detect junk. I suggest a thorough review of the article at https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages One of the requirements to effectively train the junk controls is to routinely mark both junk and non-junk. Some users also use third-party software, such as Mailwasher, to assist in that.

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