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Email addon support

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  • Last reply by James

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I recently discovered a problem with an addon I wanted to report. The product page only has an email support link, which opens up MIcrosoft Mail. I prefer not to use it.

Is there any other way to get the developers email address?

Also, this link does not work

I recently discovered a problem with an addon I wanted to report. The product page only has an email support link, which opens up MIcrosoft Mail. I prefer not to use it. Is there any other way to get the developers email address? Also, this link does not work
Attached screenshots

Modified by noel_envode

Chosen solution

markwarner22 said

They should list a contact email or hover over their contact link to see if there is a contact. Otherwise you should use the Firefox addon page to contact the developer by posting there your problem as well.
Thanks, I didn't realize that a mouse hover would reveal the email address thru the status bar. Read this answer in context 👍 0

All Replies (3)

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They should list a contact email or hover over their contact link to see if there is a contact. Otherwise you should use the Firefox addon page to contact the developer by posting there your problem as well.

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Seçilmiş Həll

markwarner22 said

They should list a contact email or hover over their contact link to see if there is a contact. Otherwise you should use the Firefox addon page to contact the developer by posting there your problem as well.
Thanks, I didn't realize that a mouse hover would reveal the email address thru the status bar.

Helpful?

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You can try to ask for help with an Extension here also. Most of the Extensions hosted at AMO are made by a third-party author(s) or company and not every one has the time to be doing support by email. Some of the more active longer running extensions may have a support forum or a ongoing support thread at https://forums.mozillazine.org even.

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