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Thunderbird suddenly stopped responding and no longer downloads e-mail from server

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  • Last reply by frisée

Joe Huang
Joe Huang
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I had some problems with Thunderbird being non-responsive in downloading e-mails about 6 months ago but got it working where it asks me to enter a login and password. Now this feature no longer appears and Thunderbird is again non-responsive and doesn't download e-mails. When I click on Get Messages nothing happens. Is there an account setting that I need to change?

I had some problems with Thunderbird being non-responsive in downloading e-mails about 6 months ago but got it working where it asks me to enter a login and password. Now this feature no longer appears and Thunderbird is again non-responsive and doesn't download e-mails. When I click on Get Messages nothing happens. Is there an account setting that I need to change?

All Replies (1)

frisée
frisée
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Do you get anything in the bottom left corner when you click on 'Get Messages'? If you add the 'Get Messages' button in View/Toolbars/Customise, does this have the same effect? Do you have Messages to be automatically retrieved )Hamburger Icon/Account Settings/Server Settings/Check for new messages every AND Automatically download...) ?

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