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viewing HEVC videos from Ring Cameras

  • 1 cavab
  • 0 have this problem
  • 3 views
  • Last reply by TyDraniu

kentami
kentami
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On my windows PC, I am unable to view Ring Camera live-view due to "error missing required codec". Does my Firefox have the required HEVC codec to view Ring Camera videos?

On my windows PC, I am unable to view Ring Camera live-view due to "error missing required codec". Does my Firefox have the required HEVC codec to view Ring Camera videos?
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TyDraniu
TyDraniu
  • Top 25 Contributor
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We don't have the codec, but we can use the system one.

Try to enter about:support in the address bar and go to Media section. Check if HEVC is supported for you and go back here for additional help, if needed.

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