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filtres now automaticly filter to spam though set for different destinations

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  • Last reply by Mette1

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I work with numerous filtres and so far it has worked with no problems at all. From today though the filtres do not work properly anymore. Today when I filtred the sent folder it sent all sent messages to the spam folder instead of e.g. customer folders. Is it an update that has gone wrong? I've checked my filter for spam and that is set correctly for subjects, or senders etc. What can I do to sort out the wrong filtering? Thank you in advance for your help :)

I work with numerous filtres and so far it has worked with no problems at all. From today though the filtres do not work properly anymore. Today when I filtred the sent folder it sent all sent messages to the spam folder instead of e.g. customer folders. Is it an update that has gone wrong? I've checked my filter for spam and that is set correctly for subjects, or senders etc. What can I do to sort out the wrong filtering? Thank you in advance for your help :)

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Hello Scooter Thank you for getting back to me. My colleague sorted it for me - my mistake by setting one of the filtres wrongly. Sorry for bothering you - but thank you :)

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Would you mind posting a screenshot of your filter rules?

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Hello Scooter Thank you for getting back to me. My colleague sorted it for me - my mistake by setting one of the filtres wrongly. Sorry for bothering you - but thank you :)

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