Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When initially entering a website password FF ASKS "SAVE PW FOR THIS SITE?" I have now CHANGED the website PW, and cannot get FF to "forget" the old PW and then save the new one!

  • 2 cavab
  • 2 have this problem
  • 1 view
  • Last reply by fwenzel

more options

I changed my GMail password the other day. I now have to type it in every time I access my mail as I cannot get Firefox (v.3.6.3) to ask me "Remember PW for this site?" (as it always AUTOMATICALLY does when FIRST entering a website password). Why does FF not automatically offer the "Save PW?" option AGAIN when one CHANGES the access PW of a site previously visited? Can one "force" a password to be remembered?

I changed my GMail password the other day. I now have to type it in every time I access my mail as I cannot get Firefox (v.3.6.3) to ask me "Remember PW for this site?" (as it always AUTOMATICALLY does when FIRST entering a website password). Why does FF not automatically offer the "Save PW?" option AGAIN when one CHANGES the access PW of a site previously visited? Can one "force" a password to be remembered?

All Replies (2)

more options

Take a look at this page: Password manager - Remember, delete, change and import saved passwords in Firefox. It explains how you can delete the existing password. After you do that, go to the site again and log yourself in. Firefox should once again ask if you want to store your password.

more options

If the name stays the same and you only need to change (update) the stored password then fill the name in the login form and let Firefox fill the wrong password. You may have to press the Tab key to fill the password field. If you replace the wrong password with the new password then Firefox should offer to store the new password. Use the Remember Password bookmarklet on websites that use "autocomplete=off" to prevent Firefox from saving passwords. You can verify that Firefox has stored the new password: Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords" If that didn't work then remove that name and password and Firefox should offer to save the new password on the next visit or if you refresh the login page.

See also: http://kb.mozillazine.org/Password_Manager http://kb.mozillazine.org/User_name_and_password_not_remembered (bookmarklet) http://kb.mozillazine.org/Deleting_autocomplete_entries