Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

on logged in sites when i click the back button im no longer logged in until i refresh

  • 7 cavab
  • 0 have this problem
  • 3 views
  • Last reply by Morbus

more options

On sites where i am logged in, eg forums or sites where i have saved the layout such as the BBC website whenever i click the back button to go to the previous page i am no longer logged in and my preferences have been cleared and the page has gone back to its defaults state. if i refresh the page its all back to how i set it and i am once again logged in.

This happened

Every time Firefox opened

== Friday evening/Saturday morning.

On sites where i am logged in, eg forums or sites where i have saved the layout such as the BBC website whenever i click the back button to go to the previous page i am no longer logged in and my preferences have been cleared and the page has gone back to its defaults state. if i refresh the page its all back to how i set it and i am once again logged in. == This happened == Every time Firefox opened == Friday evening/Saturday morning.

All Replies (7)

more options

Hello Jeni.

That's how Firefox works. When you go back to a page where you were not logged in yet, you get logged off. Although it doesn't always work and if you refresh the page you get logged in again.

The basis of this behavior is that clicking "Back" will take you to a page that is stored in cache, and Firefox doesn't have (in most cases) to redownload the page information again (this is good because it speeds up browsing). You can disable this behavior, but it will mean that every time you press "back", Firefox will re-load the page again, and it will not be instantaneous like it is now.

more options

but they are pages where i am logged in. its as though the cookies arent loading in properly, especially in regards to the bbc website. i have never had this problem before, and ive been using firefox since probably 2001. its only the last two days ive had this problem.

more options

I thought Firefox was released in 2004. Still, you may be having a problem with some extension or plugin that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

more options

Try to clear the BBC cookies.

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies" See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

more options

Sorry, my mistake, I have been using firefox for a long time though! I've cleared the cache and cleared the cookies which didn't make any difference and I've disabled the two most recently updated addons. I will try in safe mode though. Thanks for the help, I'll post back here soon.

more options

thank you very much for the information on how to start Firefox in safe mode. I have fixed the problem now, it was the Invisible Hand add on causing the problem.

more options

Invisible Hand has been the source of much trouble lately... We should do something about it.