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When I press the X button on the top right corner in order to close Firefox its process remains active and increasingly consuming RAM. If I wanna open FF again I have to manually kill firefox.exe process from the task manager and then run FF again. Anothe

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  • Last reply by rjohnson19

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Every time when I press the X button on the top right corner in order to close Firefox its process remains active and increasingly consuming RAM. If I wanna open FF again I have to manually kill firefox.exe process from the task manager and then run FF again. Another problem caused by the remaining process in TM is that all other software freezes and becomes unusable until I kill the FF's process. I think it's a bug in the version 3.6.3 because that problem was not present with 3.5.3. Can you please fix this in the next version?

Of course, I can close FF just by killing its process but then none of the passwords and settings I've done are being remembered by the browser.

This happened

Every time Firefox opened

== upgraded to 3.6.3 from 3.5.3

Every time when I press the X button on the top right corner in order to close Firefox its process remains active and increasingly consuming RAM. If I wanna open FF again I have to manually kill firefox.exe process from the task manager and then run FF again. Another problem caused by the remaining process in TM is that all other software freezes and becomes unusable until I kill the FF's process. I think it's a bug in the version 3.6.3 because that problem was not present with 3.5.3. Can you please fix this in the next version? Of course, I can close FF just by killing its process but then none of the passwords and settings I've done are being remembered by the browser. == This happened == Every time Firefox opened == upgraded to 3.6.3 from 3.5.3

All Replies (3)

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Do any of the possible causes listed at https://support.mozilla.com/en-US/kb/Firefox+hangs#Hang_at_exit fit?

Your Firefox settings and info are kept in a folder separate from the Firefox program, called your profile folder. Try creating a test profile, to see if the problem still occurs. See Profile Manager - Create, remove or switch Firefox profiles

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It's a bug on FF(probably a bad add-on) or virus on your PC/laptop. I have 3.7a6pre(don't get this one, it's still only for testing) AND 3.6.3 and it closes fine. AVG Anti-virus(

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Oops, I don't know what happened there. cont.: will clean your computer of pesky bugs and viruses and crap of the sort. If it still won't close, just try reinstalling it.